Payment & Delivery

After selecting the product(s), before 'Check Out', you must choose the Payment Method convenient to you. Please read and understand the following steps to complete your order transaction. We will contact you within 24 hours upon receiving your PAYMENT SMS NOTIFICATION. Payment can be done through one of the following methods; 1) Online bank transfer using Maybank2u/Cimbclicks/RHB 2) Third party transfer from your Maybank/CIMB/RHB ATM 3) Cash Deposit through the Maybank/CIMB/RHB Cash Deposit Machine 4) Cash bank in through Maybank/CIMB/RHB counter 5) 'Interbank' transfer from your bank to our Maybank/CIMB/RHB account The payment should be paid to the following account; MAYBANK 1141 4136 8717 NOORAZNIM MAHMOD CIMB BANK 1248 0061 8385 29 SUZANA RAZALI RHB BANK 2140 9900 0420 47 DUMEI DOT COM During the payment process through the online internet banking transaction, please 'copy' and 'paste' the payment slip to a new email with the 'Payment' subject and sent it to eshop[@]creativecottageonline.com. Please include your name as in the online ordering form, mobile no and the online order number/id. REMINDER 1. For faster and smoother order processing, for notification, please SMS your OrderID, FullName, BankName, Date&Time pymt done and Amount to 012-2366551 or 016-2251579 once you have successfully done your payment. 2. The 'Interbank' transfer process from your account to our account will take around 2 to 3 working days to be cleared. 3. Your order will not be processed until your payment have been verified and cleared once we received the above SMS NOTIFICATION. Operation Hours Our office is open for business on Monday to Friday 10.00 am to 6.00 pm (closed on Public Holiday). But our online shop is open 24 hours daily to receive your request. Delivery Delivery using Poslaju services Order will be processed and courier out within 2-5 working days after receiving SMS NOTIFICATION. We trust that the above mentioned delivery terms and schedule will help us to serve you better. Terms & Conditions Apply All orders will be verified and confirmed delivery by SMS. In the event that products are not available during the time of order, we will inform you for the delivery delay or you can cancel the order on that particular product and we will returned back the respective payment regarding to the item. Goods purchased are not returnable. We have the rights to change product information on best suited at the time. All information in this website is subject to change without prior notice.